OUR STORES

VISIT OUR NEW
STORE IN ONITSHA

BHP / 14 / Western Line.
Pharmaceutical Market, Head Bridge.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We do our very best to ensure that the product you receive is identical to what is displayed in the picture.

Direct Representation: Our images are intended to be a true and accurate representation of the product's design, style, and features.

Detailed Views: We often include multiple photos and close-ups to show detail and texture clearly.

Where can I view my sales receipt?

If you purchased online or opted for an e-receipt in-store, check:

Your primary inbox.

Your Spam or Junk folder (sometimes receipts end up here).

Search for key terms like: "receipt," "order confirmation," or the store/vendor name.

How can I return an item?

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Will you restock items indicated as “out of stock?”

The good news is that we generally do plan to restock popular items indicated as "out of stock."

Standard Items: For our regular, non-seasonal products, we work diligently with our suppliers to restock inventory as quickly as possible. This process can sometimes take 2 to 4 weeks depending on the item and supply chain.

Limited/Seasonal Items: Items marked as "limited edition," part of a special collection, or seasonal products (like holiday decorations) may not be restocked once they sell out.

Where can I ship my order?

The available shipping locations depend entirely on who the seller or store is and their specific shipping policy.

To give you the most accurate answer, I would need to know:

Are you on the website of a large international retailer (like Amazon, an electronics brand, or a major fashion site)?

Are you on the website of a small local business?

Are you shipping locally within your own country?

Are you shipping internationally (e.g., from the US to Nigeria, or from the UK to Germany)?

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS